E-commerce Specialist

Who We Are:

Hey Feelings is building the world's first complete emotional learning ecosystem designed for kids (ages 3-9), their parents, and educators. We combine engaging physical products (like board games, toys, and books) with interactive digital tools (including our Hey Feelings Academy platform and upcoming app) and a universe of relatable characters. Our mission is to make understanding and navigating emotions a positive, accessible, and skills-building experience for young children and the adults who support them.

We are a passionate, creative, mission-driven team, grounded in expert knowledge of child development and social-emotional learning (SEL). We're backed by award-winning creators and industry veterans, and we're looking for dedicated individuals to join us in scaling our impact from our base in Poland, reaching families across North America, Europe, and Australia.

‍About the Role:

We are seeking a detail-oriented and analytical E-commerce Specialist to manage and optimize our online sales channels on a part-time basis (approx. 10-15 hours per week). This role focuses on ensuring a smooth and effective online shopping experience for our customers purchasing Hey Feelings physical products. You will manage product listings, monitor inventory, analyze sales data, and contribute to the overall performance of our direct-to-consumer e-commerce operations.

What You'll Do:

• Manage product listings (descriptions, images, pricing, variations) on our primary e-commerce platform (e.g., Shopify) and potentially future marketplaces (e.g., Amazon).
• Monitor inventory levels and coordinate with operations/founders regarding stock management.
• Analyze e-commerce sales data, track key performance indicators (KPIs) like conversion rate, average order value (AOV), and traffic sources.
• Generate regular reports on e-commerce performance and provide actionable insights.
• Assist in setting up and managing online promotions, discount codes, and potentially basic email flows related to purchases.
• Troubleshoot minor e-commerce platform issues or coordinate with technical support when needed.
• Contribute to optimizing the user experience on our online store for improved conversion.

Who You Are:

• You have 1-3 years of hands-on experience managing e-commerce platforms, with strong preference given to Shopify experience.
• You possess good analytical skills and are comfortable working with sales data and e-commerce metrics.
• You have strong attention to detail and are highly organized.
• You understand the basics of online retail operations and the customer journey.
• You are proficient with spreadsheet software (Excel, Google Sheets) for data analysis and reporting.
• You are a proactive problem-solver and can work independently in a remote setting.
• Experience with setting up products on Amazon Seller Central is a plus.
• Familiarity with Google Analytics or other web analytics tools is desirable.

Compensation & Logistics:

• This is a Part-Time (approx. 10-15 hours per week), remote, Independent Contractor (1099) position.
• Compensation: Estimated hourly rate $30 - $45 USD per hour, commensurate with experience.
• Flexible schedule, primarily asynchronous work.

Why Join Hey Feelings?

• Meaningful Impact: Contribute directly to improving the emotional well-being of children and families globally.
• Innovative Environment: Be part of building a unique, first-of-its-kind ecosystem blending physical and digital learning.
• Growth Opportunity: Join an early-stage, funded company with significant potential and opportunities to shape the marketing function.
• Collaborative Culture: Work remotely with a passionate, supportive, and internationally experienced team of founders and creators.

Equal Opportunity & Recruitment Practices:

Hey Feelings is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all contractors and employees. We believe diverse perspectives strengthen our team and enhance our ability to serve families everywhere.

Please be aware of fraudulent recruitment communications. Hey Feelings will only contact you from an @heyfeelings.com email address. Interviews will be conducted via video call (e.g., Google Meet, Zoom) or phone, never solely through chat or text. We will never ask candidates for payment or require the purchase of equipment prior to formal employment.

Interested candidates are invited to submit their resume and a brief cover letter explaining their interest in the role and relevant e-commerce experience.